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Phoenix lock service

Commercial locks in Phoenix

Commercial lock work is mostly about deciding who gets through which door, and changing that list when staff come and go. In practice that means rekeys, master key systems, restricted keys and, more each year, keypads and card readers.

Updated October 29, 2026

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Close-up of a key inserted in a metal lock cylinder
The cuts on a key line up a row of tiny pins in the cylinder. New pins, and every old copy is dead. Photo: Derek Nelson / Unsplash

What businesses call about

The most common call follows a departure: a manager quits or a tenant moves out and nobody is sure how many copies of the key exist. Rekeying the cylinders fixes that in an afternoon. Owners who want a tidier setup ask for a master key system, where the owner's key opens everything and each employee's key opens only their own doors. Restricted keyways go a step further, since blanks for them are sold only to the locksmith who set up the system and copies need the owner's authorization card.

Fire exits are their own category. Panic bars and door closers on a strip-mall back door take a beating, and a closer that slams or a bar that sticks gets written up on inspection. Keypads and card readers on back doors are the growing share of the work.

The burglary numbers

The Phoenix Police Department reported 4,525 burglaries in 2025, a rate of 268 per 100,000 residents compared with 195 for the country (FBI Crime Data Explorer). Those counts include homes and businesses together.

Burglaries per 100,000 residents, Phoenix vs. United States

Phoenix Police DepartmentUnited States

Phoenix Police Department 2010: 1081 per 100,000United States 2010: 702 per 100,0001,081'10Phoenix Police Department 2011: 1273 per 100,000United States 2011: 702 per 100,000'11Phoenix Police Department 2012: 1206 per 100,000United States 2012: 673 per 100,000'12Phoenix Police Department 2013: 1115 per 100,000United States 2013: 611 per 100,000'13Phoenix Police Department 2014: 936 per 100,000United States 2014: 538 per 100,000'14Phoenix Police Department 2015: 821 per 100,000United States 2015: 490 per 100,000'15Phoenix Police Department 2016: 821 per 100,000United States 2016: 467 per 100,000'16Phoenix Police Department 2017: 779 per 100,000United States 2017: 427 per 100,000'17Phoenix Police Department 2018: 634 per 100,000United States 2018: 373 per 100,000'18Phoenix Police Department 2019: 561 per 100,000United States 2019: 334 per 100,000'19Phoenix Police Department 2020: 433 per 100,000United States 2020: 309 per 100,000'20Phoenix Police Department 2022: 383 per 100,000United States 2022: 276 per 100,000'22Phoenix Police Department 2023: 343 per 100,000United States 2023: 253 per 100,000343'23Phoenix Police Department 2024: 317 per 100,000United States 2024: 232 per 100,000'24Phoenix Police Department 2025: 268 per 100,000United States 2025: 195 per 100,000268'25
Source: FBI Crime Data Explorer, Phoenix Police Department (AZ0072300), offenses reported, rate per 100,000 residents. Only years with all twelve months reported are shown; 2021 is missing because Phoenix's reporting that year is incomplete.

Paperwork that saves arguments later

For anything past a basic rekey, ask for a written quote that names the hardware brand and its ANSI grade, plus a key schedule listing which person holds which key. Electric strikes and access control can involve low-voltage wiring and sometimes a permit, so ask who handles the wiring before work starts. A job that reaches $1,000 in parts and labor generally needs an ROC-licensed contractor in Arizona.

Questions people in Phoenix ask

How often should a business rekey?

Each time a key holder leaves on bad terms, a key goes missing, or you move into a space someone else had. Restricted keys cut down how often that is needed.

Where the facts come from

  1. FBI Crime Data Explorer: Phoenix Police Department (AZ0072300) and nearby city departments, summarized offenses
  2. This Old House: Lock Grades (updated June 9, 2026)
  3. A.R.S. 32-1121(A)(14): the contractor licensing exemption for jobs under $1,000 with no permit (Arizona Legislature)